Comparison · Law firm intake
Presently vs Smith.ai
Where each one fits, using Smith.ai's own published prices.
The short answer
Smith.ai is cheaper as AI and broader with people; Presently is built for Spanish-speaking intake at a flat price.
Smith.ai's AI Receptionist lists $150 a month for 75 calls, with calendar booking and a Clio integration. Its human receptionists start at $300 a month for 30 calls, and Spanish costs $1.00 more per call.
Presently is $799 a month (or $8,150 a year). It runs the full new-client intake in English or Spanish with legal disclosures, sends the attorney a summary and transcript within minutes, calls the caller back to confirm, and has no per-call charges within 1,000 minutes a month. It does not book consultations or connect to Clio yet.
Side by side
Presently and Smith.ai's two services
Smith.ai details from smith.ai/pricing, checked October 22, 2026. We have not tested Smith.ai's call quality. Prices change; confirm with Smith.ai. Presently is our product.
| Presently | Smith.ai AI Receptionist | Smith.ai human receptionists | |
|---|---|---|---|
| Who answers | AI intake agent built for law firms | AI receptionist, can transfer to a person | Live North America-based receptionists |
| Spanish | Full intake in Spanish, included | Listed as a bilingual feature | Dedicated Spanish line, +$1.00 per call |
| Hours | 24/7 | 24/7 | 24/7, same price at 2 a.m. |
| Price | $799/mo + $499 setup, or $8,150/yr (no setup) | Free (25 calls), Pro $150/mo (75 calls), Enterprise $500/mo | Starter $300 (30 calls), Basic $810 (90), Pro $2,100 (300) |
| Extra calls | No per-call charges (1,000 min/mo fair use) | $2.10–$3.00 per call over the plan | $8.50–$11.50 per call over the plan |
| Books consultations | No | Yes (Calendly and others) | Yes, +$1.50 per call |
| Case-management link | Not yet | Yes (Clio, Zapier and more) | First CRM free |
| What the attorney gets | Summary + full transcript by email within minutes; urgent calls flagged | Call summary; integrations | Message / intake; transcription +$0.25 per call |
| Caller follow-up | Automatic confirmation call to the caller | Not stated on the pricing page | Text & email follow-up, +$0.50 per call |
| Trial | 30-day pilot: card on file, first charge on day 31 | Free plan | 30-day money-back guarantee |
An example month
100 Spanish-speaking new-client calls after hours
- Smith.ai human receptionists, Basic: $810 for 90 calls, + 10 extra calls × $10.50, + 100 Spanish-line calls × $1.00 = $1,015 before other add-ons (booking +$1.50 a call, extended intake +$1.50).
- Smith.ai AI Receptionist, Pro: $150 for 75 calls, + 25 extra calls × $2.50 = $212.50, if its Spanish intake meets your standard.
- Presently, Core: $799 (100 calls of about 5 minutes is half the 1,000-minute allowance), or about $679 a month on the annual plan.
Frequently asked questions
Presently vs Smith.ai: common questions
Is Presently cheaper than Smith.ai?
Not than Smith.ai's AI Receptionist: its Pro plan lists $150 a month for 75 calls, and Presently is $799 a month. Presently is usually cheaper than Smith.ai's human receptionists for Spanish intake: their Basic plan lists $810 for 90 calls, plus $1.00 per call for the Spanish line and $10.50 per call above 90. Presently has no per-call charges within 1,000 minutes a month.
Which is better for Spanish-speaking callers?
Both offer Spanish. Smith.ai's human plans use a dedicated Spanish line answered by bilingual agents for $1.00 extra per call. Presently runs the whole intake in Spanish at no extra cost, with the legal disclosures in Spanish. Test both by calling in Spanish after hours and reading what reaches your inbox.
Can Presently book consultations or connect to Clio like Smith.ai?
Not yet. Smith.ai lists calendar booking and a Clio integration. Presently delivers a summary and full transcript by email within minutes and flags urgent calls. If booking or a case-management link is essential to your firm today, Smith.ai is the better fit.
Who should choose Smith.ai and who should choose Presently?
Choose Smith.ai if you want the lowest monthly price (AI plan), live people on every call (human plans), or calendar booking and Clio today. Choose Presently if most of your missed and after-hours callers speak Spanish, you want a full legal intake with disclosures in their language, a flat monthly price without per-call charges, and a service set up personally for your firm.
Sources (checked October 22, 2026)
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Call (518) 722-2552presently.legal · Presently vs Clio · Bilingual intake guide