Presently costs $799 a month — and one retained personal-injury matter at $6,000 in fees covers most of a year of it. That is the comparison that matters, and it is not the one most solo attorneys run. They compare the monthly price to zero, because voicemail feels free. It isn't.

Here is the comparison nobody runs before deciding to "just let it go to voicemail."

The Real Price of a Missed Call

35% of calls to law firms go unanswered during peak business hours (Law Leaders, Silent Lines, 2025), and most callers who reach voicemail hang up and dial the next attorney on the list rather than leave a message. They don't leave a message. They don't wait for a callback. The call is gone the moment it isn't answered.

Now attach a dollar figure. A signed personal-injury client can be worth $5,000 to $10,000 in fees. A family-law matter, $3,000 to $7,000. Even a modest estate-planning engagement runs $1,500. A solo attorney who misses two or three of these calls a month is not losing "calls" — they're losing a six-figure book of business one ring at a time.

That is the $110,000 figure in practice. It is not a missed-marketing number. It is signed work that walked to a competitor who picked up.

What an AI Receptionist Actually Costs

The market splits into two tiers, and the difference matters more than the price gap:

  • Commodity AI answering, $25–$109/month. Takes a message, transcribes the voicemail, emails it to you. It answers the phone; it does not run an intake.
  • Legal intake agents, $799/month. Presently sits here. It qualifies the matter, runs conflict-relevant screening questions, and delivers a structured intake summary before the caller dials the next firm.

Presently is deliberately not the cheapest option. A transcribed voicemail from a DWI arrest at 2 a.m. is still a lost case if nobody qualified the caller and booked the consult while they were on the line.

Presently is built for exactly this gap. It answers every inbound call 24/7, runs a real legal-intake conversation — name, matter type, urgency, contact details — and hands you a structured summary before the caller has finished their coffee. No voicemail. No "we'll call you back." No after-hours dead zone where 28% of new-client calls actually land.

The Breakeven Is One or Two Cases a Year

Run it cleanly. Breakeven = annual cost ÷ your average revenue per retained matter.

  • Presently: $8,150/year billed annually, plus a $499 setup fee. ($799/month if billed monthly, no setup fee.)
  • PI solo at $6,000 per retained matter: 1.4 matters a year — one extra signed case every eight months.
  • Criminal defense solo at a $3,500 flat DWI fee: 2.3 matters a year — roughly one every five months.

Everything past that is margin. Those figures assume you retain a share of the after-hours leads captured — run it against your own conversion rate rather than ours.

The reason this objection persists is that missed calls are invisible. You never see the client who called, got voicemail, and hired someone else — so the cost feels like zero. It isn't zero. It's $110,000, spread across calls you never knew came in.

FAQ

How much does an AI receptionist cost for a solo law firm? Commodity AI answering services start around $25–$109/month and take messages. Presently, which runs a full legal intake rather than a voicemail transcription, is $799/month or $8,150/year billed annually plus a $499 setup fee.

Is an AI receptionist worth it for a single-attorney practice? It depends on your average matter value. At $6,000 per retained PI matter, Presently breaks even at 1.4 additional signed cases a year. At a $3,500 flat DWI fee, 2.3 cases. If your average matter is worth less than about $1,000, the math is much tighter — run it before you buy.

What does Presently do that voicemail doesn't? Presently answers live 24/7, conducts a structured intake conversation, and sends you a complete caller summary — capturing the callers who would otherwise hang up on voicemail, including the ones who call after hours.

Stop measuring the cost of the tool. Measure the cost of the calls you're already missing. See how Presently answers every call for solo attorneys →


Sources: Clio Legal Trends Report 2026 via CloudTalk, AI Receptionist for Law Firms — Aiventra, Best AI Virtual Receptionists for Law Firms 2026 — Technology.org