Question 1

What is an AI voice receptionist for attorneys?

Accepted Answer

An AI voice receptionist for attorneys is a system that answers your phone calls 24/7, conducts a professional intake conversation with callers, and emails you a full summary — including the caller's name, number, email, practice area, and preferred callback time — within 60 seconds. Presently is built specifically for solo and small law firms.

Question 2

How much does Presently cost?

Accepted Answer

Presently is $8,150 per year for standard access. Founding firms who join during our early access period pay $4,000 per year — a rate that is locked in for life. There are no per-call fees, no overage charges, and no long-term contracts beyond the annual subscription.

Question 3

Does Presently integrate with Clio or other legal practice management software?

Accepted Answer

Presently delivers intake summaries by email immediately after each call. Integration with Clio, MyCase, and other practice management platforms is on the product roadmap. Founding firms will be the first to access native integrations when they launch.

Question 4

Can Presently answer calls in Spanish?

Accepted Answer

Yes. Presently conducts intake conversations in both English and Spanish. If a caller begins speaking Spanish, Presently automatically continues the conversation in Spanish and delivers the intake summary to you in English.

Question 5

How quickly do I receive the intake summary after a call?

Accepted Answer

You receive a full intake summary by email within 60 seconds of the call ending. The summary includes the caller's full name, best callback number, email address, practice area, preferred callback time, urgency level, and any additional notes the caller shared.

Question 6

What practice areas does Presently support?

Accepted Answer

Presently is trained to handle intake for estate planning, personal injury, employment law, family law and divorce, criminal defense, and general matters. For each practice area, Presently asks the right follow-up questions — for example, asking personal injury callers about treatment status and insurance contact.

Question 7

How does call forwarding work with Presently?

Accepted Answer

You forward calls to your Presently number using your existing carrier's call forwarding feature — typically by dialing a short code on your phone. No hardware or app is required. Setup takes under five minutes and can be activated or deactivated instantly.

Question 8

Is Presently compliant with call recording laws?

Accepted Answer

Yes. Presently discloses at the start of every call that the call will be recorded and transcribed for intake purposes, and identifies itself as an AI assistant. This disclosure satisfies federal one-party consent requirements and is designed to meet two-party consent requirements in states like California, Florida, and Washington.

Question 9

Can Presently handle multiple calls at the same time?

Accepted Answer

Yes. Presently handles simultaneous calls — every caller reaches a live AI immediately regardless of how many calls come in at once. There is no queue, no hold music, and no missed calls due to the line being busy.

Question 10

What happens after Presently takes a message?

Accepted Answer

As soon as the call ends, you receive an email with the full intake summary. The summary flags urgent matters and high-priority leads so you can triage quickly. You call the client back directly — Presently handles the intake so you can focus on the follow-up that wins the case.

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