What is an AI voice receptionist for attorneys?

An AI voice receptionist for attorneys is a system that answers your phone calls 24/7, conducts a professional intake conversation with callers, and emails you a full summary — including the caller's name, number, email, practice area, and preferred callback time — within 60 seconds. Presently is built specifically for solo and small law firms.

How much does Presently cost?

Presently is $8,150 per year for standard access. Founding firms who join during our early access period pay $4,000 per year — a rate that is locked in for life. There are no per-call fees, no overage charges, and no long-term contracts beyond the annual subscription.

Does Presently integrate with Clio or other legal practice management software?

Presently delivers intake summaries by email immediately after each call. Integration with Clio, MyCase, and other practice management platforms is on the product roadmap. Founding firms will be the first to access native integrations when they launch.

Can Presently answer calls in Spanish?

Yes. Presently conducts intake conversations in both English and Spanish. If a caller begins speaking Spanish, Presently automatically continues the conversation in Spanish and delivers the intake summary to you in English.

How quickly do I receive the intake summary after a call?

You receive a full intake summary by email within 60 seconds of the call ending. The summary includes the caller's full name, best callback number, email address, practice area, preferred callback time, urgency level, and any additional notes the caller shared.

What practice areas does Presently support?

Presently is trained to handle intake for estate planning, personal injury, employment law, family law and divorce, criminal defense, and general matters. For each practice area, Presently asks the right follow-up questions — for example, asking personal injury callers about treatment status and insurance contact.

How does call forwarding work with Presently?

You forward calls to your Presently number using your existing carrier's call forwarding feature — typically by dialing a short code on your phone. No hardware or app is required. Setup takes under five minutes and can be activated or deactivated instantly.

Is Presently compliant with call recording laws?

Yes. Presently discloses at the start of every call that the call will be recorded and transcribed for intake purposes, and identifies itself as an AI assistant. This disclosure satisfies federal one-party consent requirements and is designed to meet two-party consent requirements in states like California, Florida, and Washington.

Can Presently handle multiple calls at the same time?

Yes. Presently handles simultaneous calls — every caller reaches a live AI immediately regardless of how many calls come in at once. There is no queue, no hold music, and no missed calls due to the line being busy.

What happens after Presently takes a message?

As soon as the call ends, you receive an email with the full intake summary. The summary flags urgent matters and high-priority leads so you can triage quickly. You call the client back directly — Presently handles the intake so you can focus on the follow-up that wins the case.

Law Firms Lose $109 Billion a Year to Missed Calls — and the Average Firm Misses 35% of Them

The legal industry loses an estimated $109 billion in revenue every year to unanswered phones, and the average law firm misses 35% of incoming calls. In June 2026, Presently answers all of them — first ring, 24/7 — so solo attorneys stop funding their competitors.

The legal industry loses an estimated $109 billion in revenue every single year to calls that ring out unanswered, and the average law firm misses 35% of all incoming calls (legal industry call-data benchmarks, 2026). One in three people trying to hand a lawyer a case never reaches a human — and a third of an entire industry's growth evaporates at the dial tone.

For a solo or two-person firm, that abstract industry number has a very specific local cost: solo attorneys lose roughly $110,000 per year from missed calls alone. That is not lost billings on existing clients. It is brand-new business — people ready to sign a retainer today — who called, got nothing, and dialed the next firm on Google.

Why a Third of Calls Go Unanswered

The 35% miss rate is not negligence. It is physics. A solo practitioner cannot answer the phone while arguing a motion. A two-partner firm cannot justify a full-time receptionist when call volume is unpredictable — slow Tuesday, eleven calls on Friday afternoon. So the calls that arrive during a hearing, a client meeting, lunch, or after 6 PM go to voicemail. And voicemail is where prospective clients go to die: 72% of callers who reach voicemail hang up and call a different attorney rather than leave a message.

The math compounds in the worst direction. The calls you miss are not random — they cluster exactly when you are most heads-down on billable work. The busier and more successful you get, the more new business you silently bleed.

You Are Funding Your Competitor's Caseload

Here is the part that should sting: every missed call is a lead you already paid for. The average law firm spends $649 to generate a single lead through Google Ads, Local Services Ads, and referral fees. When that lead calls and hits voicemail, you did not save $649 — you spent it and handed the resulting client to whoever answered on the second try.

At a 35% miss rate, more than one in three of your most expensive marketing dollars is buying cases for the firm down the street. You ranked the page, bought the click, earned the referral — and then a ringing phone with no one behind it gave it all away.

What Presently Does Differently

Presently is an AI receptionist built specifically for solo and small law firms. It answers every call, on the first ring, 24 hours a day, 7 days a week — the hearing-day calls, the after-hours calls, the lunch-rush calls, all of them. There is no voicemail to abandon, because no caller ever reaches one.

On each call, Presently:

Greets the caller in your firm's name and tone
Runs your intake questions and captures the full matter
Screens for conflicts and practice-area fit
Books the consultation directly on your calendar
Texts and emails you the complete intake before you walk out of the courtroom

The caller who would have hit voicemail and dialed your competitor instead gets a calm, professional response in the moment they needed it — and a consultation already on the books.

The Math Is Simple

If the average firm misses 35% of calls, and 72% of those callers refuse to leave a voicemail, you are losing roughly one in four prospective clients before you even know they existed. At $649 a lead and several thousand dollars per retained matter, recovering even a fraction of that is the difference between a practice that grows and one that wonders why "the phone isn't ringing" — when it was ringing all along.

Frequently Asked Questions

How much does the legal industry lose to missed calls? An estimated $109 billion in revenue per year across the industry, driven by an average law-firm call-miss rate of about 35%.

How much does a solo attorney lose to missed calls? Roughly $110,000 per year in new-client revenue, since missed calls are almost always prospective clients who then hire a competitor.

Do prospective clients leave voicemails for lawyers? Usually not. 72% of callers who reach voicemail hang up and call a different attorney instead of leaving a message.

Can an AI receptionist really replace a missed call? Yes. Presently answers every call 24/7 on the first ring, runs your intake, screens callers, and books consultations automatically — so the 35% you used to miss now convert.

Stop spending $649 a lead to send one in four callers to a competitor's phone. Presently answers every call, day or night, and books the consultation while you work. See how Presently works →