What is an AI voice receptionist for attorneys?

An AI voice receptionist for attorneys is a system that answers your phone calls 24/7, conducts a professional intake conversation with callers, and emails you a full summary — including the caller's name, number, email, practice area, and preferred callback time — within 60 seconds. Presently is built specifically for solo and small law firms.

How much does Presently cost?

Presently is $8,150 per year for standard access. Founding firms who join during our early access period pay $4,000 per year — a rate that is locked in for life. There are no per-call fees, no overage charges, and no long-term contracts beyond the annual subscription.

Does Presently integrate with Clio or other legal practice management software?

Presently delivers intake summaries by email immediately after each call. Integration with Clio, MyCase, and other practice management platforms is on the product roadmap. Founding firms will be the first to access native integrations when they launch.

Can Presently answer calls in Spanish?

Yes. Presently conducts intake conversations in both English and Spanish. If a caller begins speaking Spanish, Presently automatically continues the conversation in Spanish and delivers the intake summary to you in English.

How quickly do I receive the intake summary after a call?

You receive a full intake summary by email within 60 seconds of the call ending. The summary includes the caller's full name, best callback number, email address, practice area, preferred callback time, urgency level, and any additional notes the caller shared.

What practice areas does Presently support?

Presently is trained to handle intake for estate planning, personal injury, employment law, family law and divorce, criminal defense, and general matters. For each practice area, Presently asks the right follow-up questions — for example, asking personal injury callers about treatment status and insurance contact.

How does call forwarding work with Presently?

You forward calls to your Presently number using your existing carrier's call forwarding feature — typically by dialing a short code on your phone. No hardware or app is required. Setup takes under five minutes and can be activated or deactivated instantly.

Is Presently compliant with call recording laws?

Yes. Presently discloses at the start of every call that the call will be recorded and transcribed for intake purposes, and identifies itself as an AI assistant. This disclosure satisfies federal one-party consent requirements and is designed to meet two-party consent requirements in states like California, Florida, and Washington.

Can Presently handle multiple calls at the same time?

Yes. Presently handles simultaneous calls — every caller reaches a live AI immediately regardless of how many calls come in at once. There is no queue, no hold music, and no missed calls due to the line being busy.

What happens after Presently takes a message?

As soon as the call ends, you receive an email with the full intake summary. The summary flags urgent matters and high-priority leads so you can triage quickly. You call the client back directly — Presently handles the intake so you can focus on the follow-up that wins the case.

20% of PI Cases Involve Spanish-Speaking Clients — Most Solo Attorneys Can't Intake Them

Hispanic clients represent 20% or more of personal injury cases in Texas, Florida, and California — and most solo law firms lose them at the first call because no one answers in Spanish.

Hispanic clients represent 20% or more of personal injury cases in Texas, Florida, and California — the three largest PI markets in the country (National Hispanic Bar Association, 2025). In cities like Houston, Miami, and Los Angeles, that share exceeds 35%.

Most solo attorneys lose those clients at the first call.

Not because they don't want the case. Because no one answered in Spanish.

The Intake Failure Happens in the First 30 Seconds

A Spanish-speaking caller who reaches an English-only voicemail does one of three things: hangs up immediately, leaves a message no one follows up on, or calls the next attorney on the list.

They do not wait. They do not call back. According to Clio's 2025 Legal Trends Report, 72% of legal callers who reach voicemail call a competitor immediately. For Spanish-speaking callers hitting an English barrier, that number is higher — the friction compounds the abandonment.

The attorney never knew the case existed.

This Is Not a Niche Problem

The U.S. Hispanic population reached 65.2 million in 2024 (U.S. Census Bureau) — roughly 20% of the entire country. In the legal markets where PI practices are most concentrated, Spanish-speaking households are the fastest-growing demographic.

A solo PI attorney in Dallas operating English-only intake is effectively advertising to 80% of her market and ignoring the fastest-growing 20%. In a practice where one case can be worth $50,000–$500,000, that is not a small gap.

Why Human Receptionists Don't Solve It

Hiring a bilingual receptionist costs $42,000–$55,000 per year in salary alone, before benefits and turnover. In markets like Miami and Los Angeles, bilingual staff command a premium on top of that.

More critically: a bilingual receptionist works 9 to 5. The Spanish-speaking caller who was just in a car accident at 7 PM on a Friday is not calling during business hours. She is calling from the ER, from the side of the road, from her sister's phone — and she needs someone to answer right now, in her language, and take her information.

A human receptionist cannot be there. An AI intake system can.

What Bilingual AI Intake Actually Does

Presently handles intake in English and Spanish natively — not via translation, but in the language the caller chooses from the first word. When a Spanish-speaking caller dials, Presently responds in Spanish, conducts the full intake, captures case details, injury severity, insurance information, and delivers a complete intake report to the attorney.

The caller never hits a language barrier. The attorney wakes up to a qualified lead in their inbox, fully documented, regardless of when the call came in.

The PI Math for Spanish-Speaking Markets

A solo PI attorney in Houston averaging 180 consultations per year at a 35% Hispanic client mix means 63 potential Spanish-speaking cases annually. If English-only intake causes her to lose even 30% of those — a conservative estimate given the data — that is 19 cases per year that walked out the door at the first call.

At a $75,000 average PI settlement with a 33% contingency, each lost case represents $24,750 in fees. Nineteen cases = $470,250 in annual revenue lost to a language gap at intake.

Presently costs $8,150 per year.

FAQ

Does Presently handle Spanish intake without a human translator? Yes. Presently conducts full legal intake in Spanish natively — case type, injury details, insurance information, contact data, and urgency level. No translator. No hold time. No language barrier.

What markets benefit most from bilingual AI intake? Texas, Florida, California, Arizona, New York, and Nevada have the highest concentrations of Spanish-speaking PI clients. Any solo attorney in these markets operating English-only intake is leaving cases on the table every week.

Can I see the intake transcript in English even if the call was in Spanish? Yes. Presently delivers the intake report in English regardless of the call language, so the attorney reviews a clean, structured summary without needing to speak Spanish themselves.

How does bilingual intake affect after-hours calls? Spanish-speaking callers are as likely to call after hours as English-speaking callers — often more so, since many work jobs that make daytime calls difficult. Presently answers 24/7 in both languages, which means no call is lost to a language barrier at any hour.

Solo attorneys in high-Hispanic markets who are still operating English-only intake are not competing for 100% of their available cases. They are competing for 80% — and losing the fastest-growing 20% to whoever answers first in Spanish.

Presently answers. In both languages. Every call. → presently.legal/join