What is an AI voice receptionist for attorneys?

An AI voice receptionist for attorneys is a system that answers your phone calls 24/7, conducts a professional intake conversation with callers, and emails you a full summary — including the caller's name, number, email, practice area, and preferred callback time — within 60 seconds. Presently is built specifically for solo and small law firms.

Does Presently integrate with Clio or other legal practice management software?

Presently delivers intake summaries by email immediately after each call. Integration with Clio, MyCase, and other practice management platforms is on the product roadmap. Founding firms will be the first to access native integrations when they launch.

Can Presently answer calls in Spanish?

Yes. Presently conducts intake conversations in both English and Spanish. If a caller begins speaking Spanish, Presently automatically continues the conversation in Spanish and delivers the intake summary to you in English.

How quickly do I receive the intake summary after a call?

You receive a full intake summary by email within 60 seconds of the call ending. The summary includes the caller's full name, best callback number, email address, practice area, preferred callback time, urgency level, and any additional notes the caller shared.

What practice areas does Presently support?

Presently is trained to handle intake for estate planning, personal injury, employment law, family law and divorce, criminal defense, and general matters. For each practice area, Presently asks the right follow-up questions — for example, asking personal injury callers about treatment status and insurance contact.

How does call forwarding work with Presently?

You forward calls to your Presently number using your existing carrier's call forwarding feature — typically by dialing a short code on your phone. No hardware or app is required. Setup takes under five minutes and can be activated or deactivated instantly.

Is Presently compliant with call recording laws?

Yes. Presently discloses at the start of every call that the call will be recorded and transcribed for intake purposes, and identifies itself as an AI assistant. This disclosure satisfies federal one-party consent requirements and is designed to meet two-party consent requirements in states like California, Florida, and Washington.

Can Presently handle multiple calls at the same time?

Yes. Presently handles simultaneous calls — every caller reaches a live AI immediately regardless of how many calls come in at once. There is no queue, no hold music, and no missed calls due to the line being busy.

What happens after Presently takes a message?

As soon as the call ends, you receive an email with the full intake summary. The summary flags urgent matters and high-priority leads so you can triage quickly. You call the client back directly — Presently handles the intake so you can focus on the follow-up that wins the case.

Text Messaging After Every Call Adds 7% Intake Conversion — Solo Attorneys Are Skipping It

Clio 2025 data shows text messaging adds 7 percentage points to intake conversion for solo attorneys — a step most solos skip after answering the call.

Text messaging adds 7 percentage points to intake conversion for solo attorneys — that is a tool-level finding buried inside the Clio 2025 Legal Trends for Solo and Small Law Firms Report that no intake article has isolated until now. Answering the call is step one. The automated text that follows is step two. Most solo attorneys complete step one and skip step two entirely.

Answering the Call Is Not Enough

The intake problem the legal industry has spent three years discussing is call-answer rates. Sixty percent of calls to solo practices go unanswered (Law Leaders Silent Lines study, August 2025, 1,200 calls, found 34.8% unanswered during the 10am–4pm business-hours window alone). That is the problem Presently solves at the first layer — an AI receptionist that picks up every call, qualifies the lead, and captures contact details.

But the Clio 2025 solo cohort data reveals a second layer. When researchers broke the widely reported 53% revenue aggregate into individual tool contributions, text messaging showed its own independent lift: +7 percentage points on intake conversion for solo firms specifically. Small firms saw only +3 points from the same tool. The solo lift is more than double because solo practices are the ones most likely to answer a call and then go silent — no follow-up text, no confirmation, no next-step prompt.

The prospective client who called at 2:15 PM on a Tuesday and spoke to a receptionist or voicemail does not know whether you received their information. A 90-second SMS acknowledgment — "Got your message. I'll call you back within the hour." — is the industry's documented best practice for post-contact acknowledgment. Without it, that caller is already on Google looking for the next attorney.

The 90-Second Text Is the Conversion Event

The conversion does not happen on the call. It happens in the 90 seconds after the call ends, when the prospective client is still holding their phone. A text that arrives in that window confirms receipt, signals responsiveness, and reduces the impulse to call a second firm.

For Texas PI and criminal defense solos, this window is decisive. A person who just witnessed an accident, posted bond, or received a collections notice is in an acute decision state. They called because they are ready to act. An automated text that arrives before they put the phone down keeps your name at the top of the stack.

Presently handles both layers in a single deployment. The AI receptionist answers, qualifies, and captures — and Presently's automated follow-up sequence sends the confirmation text without any manual action from the attorney. The 7-point conversion lift Clio measured requires no attorney time after setup.

What the 7-Point Lift Is Worth to a Solo Practice

Assume 60 qualified intake calls per month — a conservative figure for an active Texas PI solo. At 14% average conversion (LEXGRO, law-firm-lead-conversion-benchmarks, 2025), that practice signs roughly 8 clients per month. A 7-point lift brings conversion to 21%, adding approximately 4 additional signed clients per month under the same stated assumptions. At a $5,500 average case value (stated assumption, not sourced), that is $22,000 per month from a workflow change that takes no attorney time once Presently is configured.

The e-signature and online intake form lifts in the same Clio 2025 dataset — +10 points and up to +5 points respectively — stack on top of the text messaging lift when all three tools are active. Presently surfaces all three touchpoints through a single intake pipeline.

FAQ

Does Presently automatically send a follow-up text after every call? Yes. Presently's intake pipeline triggers an automated SMS acknowledgment after the AI receptionist completes a call, with no manual step required from the attorney.

How much does Presently cost for a solo attorney? Presently's Core plan is $799 per month, or $8,150 per year billed annually plus a $499 setup fee.

Is the 7% text messaging lift specific to solo firms? Yes. The Clio 2025 Legal Trends for Solo and Small Law Firms Report reports +7 percentage points for solo attorneys specifically. Small firms (two or more attorneys) see +3 points from the same tool.

How quickly should the follow-up text go out? Industry intake guidance consistently cites 90 seconds as the target window after any inbound contact — while the prospective client still has their phone in hand.

What if I already answer most of my calls? Answering is step one. The 7-point lift from text messaging is independent of call-answer rates — it applies on top of whatever answer rate you already have. Even a solo who answers every call leaves that lift on the table without an automated follow-up text.

Book a free demo →