What is an AI voice receptionist for attorneys?

An AI voice receptionist for attorneys is a system that answers your phone calls 24/7, conducts a professional intake conversation with callers, and emails you a full summary — including the caller's name, number, email, practice area, and preferred callback time — within 60 seconds. Presently is built specifically for solo and small law firms.

How much does Presently cost?

Presently is $8,150 per year for standard access. Founding firms who join during our early access period pay $4,000 per year — a rate that is locked in for life. There are no per-call fees, no overage charges, and no long-term contracts beyond the annual subscription.

Does Presently integrate with Clio or other legal practice management software?

Presently delivers intake summaries by email immediately after each call. Integration with Clio, MyCase, and other practice management platforms is on the product roadmap. Founding firms will be the first to access native integrations when they launch.

Can Presently answer calls in Spanish?

Yes. Presently conducts intake conversations in both English and Spanish. If a caller begins speaking Spanish, Presently automatically continues the conversation in Spanish and delivers the intake summary to you in English.

How quickly do I receive the intake summary after a call?

You receive a full intake summary by email within 60 seconds of the call ending. The summary includes the caller's full name, best callback number, email address, practice area, preferred callback time, urgency level, and any additional notes the caller shared.

What practice areas does Presently support?

Presently is trained to handle intake for estate planning, personal injury, employment law, family law and divorce, criminal defense, and general matters. For each practice area, Presently asks the right follow-up questions — for example, asking personal injury callers about treatment status and insurance contact.

How does call forwarding work with Presently?

You forward calls to your Presently number using your existing carrier's call forwarding feature — typically by dialing a short code on your phone. No hardware or app is required. Setup takes under five minutes and can be activated or deactivated instantly.

Is Presently compliant with call recording laws?

Yes. Presently discloses at the start of every call that the call will be recorded and transcribed for intake purposes, and identifies itself as an AI assistant. This disclosure satisfies federal one-party consent requirements and is designed to meet two-party consent requirements in states like California, Florida, and Washington.

Can Presently handle multiple calls at the same time?

Yes. Presently handles simultaneous calls — every caller reaches a live AI immediately regardless of how many calls come in at once. There is no queue, no hold music, and no missed calls due to the line being busy.

What happens after Presently takes a message?

As soon as the call ends, you receive an email with the full intake summary. The summary flags urgent matters and high-priority leads so you can triage quickly. You call the client back directly — Presently handles the intake so you can focus on the follow-up that wins the case.

Law Firms Miss 60% of Incoming Calls — What 2026's Data Says About the Cost

New 2026 data: law firms miss 60% of incoming calls, down from 56% who answered in 2019. Solo attorneys lose over $110,000 per year from unanswered phones.

Law firms miss 60% of incoming calls. That number comes from 2026 industry data — and it has been getting worse every year since 2019, when 56% of firms still answered their phones.

If you are a solo attorney, this is not a staffing problem. It is a structural one. And the math behind it is worth understanding clearly.

What the 2026 Data Actually Shows

60% of all incoming law firm calls go unanswered
28.5% of law firm calls arrive after hours — when no one is there
51.5% of those unanswered calls are urgent — a potential client in crisis
Solo attorneys lose an estimated $110,000 per year from missed calls alone
Only 40% of law firms answered phone calls in 2024, down from 56% in 2019

The trend is moving in the wrong direction. As caseloads grow and attorneys stretch thinner, the phone gap widens.

Why This Is Getting Worse, Not Better

More people are searching for attorneys online and calling immediately. The friction between "I need a lawyer" and "I'm calling right now" has shrunk to seconds. But the infrastructure on the receiving end — a solo attorney juggling court dates, client meetings, and paperwork — has not changed.

The caller does not wait. Legal intake research shows that prospective clients in distress contact an average of three to four firms before retaining one. The first attorney who answers and sounds competent wins the case. The others never know the call happened.

The AI Shift Is Already Underway

79% of legal professionals now use AI daily — up from 19% in 2023. That is a generational shift in three years. Firms that grow revenue are twice as likely to use automation for routine tasks, including intake.

The attorneys who are not automating intake in 2026 are competing against attorneys who are. That competitive gap is measurable: it shows up in the call answer rate, in the conversion rate, and eventually in revenue.

What Proper AI Intake Looks Like in 2026

The bar is no longer "did someone answer the phone." The bar is:

Did the caller feel heard immediately?
Were their details captured accurately?
Were they scheduled or given a clear next step?
Did this happen in their preferred language?

An AI receptionist that meets this bar costs a fraction of a human receptionist. Presently does this for a flat $8,150 per year — 24/7, English and Spanish, every call you cannot take.

The Number That Should Concern You Most

51.5% of missed calls are urgent. That means more than half the calls going to voicemail are people who needed help right now — and found it somewhere else.

The cost of a missed call is not just lost revenue. It is a person who needed a lawyer and did not get one from you.

Presently answers every call you cannot take. 24/7. English + Spanish. Full intake. Flat rate.

Get early access →